Turn your phone for the big picture
The new Silktide
The web has changed. Silktide helps you grow your presence and protect your brand on the new web.
Introducing the all‑new Silktide
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Presence
See how AI assistants and search engines describe your brand, then turn that into work your team can do.
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Governance
Test every page and PDF for content, accessibility, user experience, and compliance — and know what to fix first.
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Analytics
Connect traffic, journeys, and heatmaps to the page itself, so the next change is obvious.
Grow your presence
The enterprise-first AI visibility and growth suite
Silktide combines best-in-class AI visibility and strategy reports with the enterprise features and compliance you already trust, from SOC 2 to testing in multiple languages.
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Measure
Monitor your visibility across AI, search, and content.
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Report
Generate custom briefs directly in your dashboard.
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Improve
Turn findings into prioritized, one-click action items for your team.
Protect your brand
Protect your brand’s website with the first AI-powered web governance solution
Silktide brings Content, Accessibility, User Experience, and Compliance into one governance workflow. You’ll always be the first person to know what’s wrong with your website, how to fix it, and can assign it to the right person, even if that person is you.
“We have hundreds of global websites in our organisation, handled by varied and disparate teams. Silktide enables us to understand and address the fundamental needs of all of them from one place. Silktide splits out all the tasks needed to be completed, in order of priority, for each function within our organisation. It also enables us to track progress against these tasks, and rewards progress with a better audit score. Love it.”
Analytics you can use without ever looking at a dashboard
Most analytics stop at generating a hoard of numbers no one understands. Silktide’s AI agents connect traffic, journeys, clicks, and scrolling with an actual view of the actual page content and desktop and mobile screens, then proposes a plan with ready-to-assign to-dos.
Investigate
Analytics starts with a successful result (like a form fill), then compares it to unsuccessful sessions to find points of friction.
Inspect
A drop-off count identifies where to look. Analytics looks at the context to understand why.
Recommend
Analytics uses this to suggest changes for your team to review. The agent investigates and proposes, you decide.
Measure
Analytics returns to the same outcome to see how the changes impacted the result and repeats the loop.
What customers say about Silktide
Big on results. Loved on G2.
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“What we’ve been doing is proactively scanning their websites using Silktide and then doing the analysis on those results. I don’t need to engage a team of four people for a couple of weeks to get the same results that I get from Silktide overnight.”
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“It is challenging to keep track of everything under our university's web domain. The web umbrella contains tens of thousands of pages, certainly over 100,000 web pages. Silktide gives us a central location where we can keep an eye on what's going on the web.”
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“Indispensable tool for helping our large organisation get to grips with accessibility.”
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“The platform has the ability to learn and suit your specific business needs, which helps you to tailor it to your needs. The online support available is really good and efficient, helping you to solve problems very quickly.”
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“Silktide is the most user-friendly performance tool we have used. The back end layout is simple to follow and deliberately created, and the quick updating of scores quickly gamified the process of site improvement for us.”
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“The software has been instrumental in boosting the quality of our website by highlighting everything from broken links and poor grammar, to bad spelling and hard readability scores.”
FAQs
Get answers to the most common questions about Silktide
How much does Silktide cost?
Silktide provides a tailored quote based on your organization’s requirements. Your proposal confirms the products, coverage, usage allowances, support, and contract terms included.
To request pricing, share your website and tell us whether you’re interested in Presence, Governance, Analytics, or the complete suite. If you’re unsure which you need, tell us what you want to improve.
Why doesn’t Silktide publish a fixed price?
Silktide quotes for the scope your organization needs. A team monitoring one brand in one market has different requirements from an organization managing multiple websites and regions.
A tailored proposal lets you evaluate the relevant products, coverage, and services together. It also explains included allowances and any additional charges before you make a purchasing decision.
What is the difference between Presence, Governance, and Analytics?
The three areas of Silktide address different parts of your digital presence:
- Presence monitors how your brand appears in AI answers and search, compares your position with competitors, and recommends actions to improve visibility.
- Governance tests website content, accessibility, user experience, and compliance requirements, helping teams prioritize and verify improvements.
- Analytics measures website traffic and visitor behavior, investigates conversion journeys, and recommends changes to improve results.
Together, they help teams understand how people discover a brand, the experience its websites provide, and what visitors do next.
Which Silktide product should my organization start with?
Choose the Silktide product that addresses your most important objective.
Start with Presence if you need to understand your visibility and reputation in AI answers and search. Start with Governance if your priority is maintaining accessible, accurate, and reliable websites. Start with Analytics if you need to understand visitor behavior and improve conversions.
If your priorities span multiple areas, ask us to scope the relevant products together.
What are the advantages of combining Silktide products?
Combining Silktide products gives your teams more context for deciding what to improve and a shared place to coordinate the work.
Governance adds crawl-based page screenshots and automatically generated page names to Analytics where coverage is available. Key pages identified in Governance also appear together in Analytics with their traffic.
Presence helps you understand visibility in AI answers, while Analytics identifies visits referred by AI assistants and what those visitors do next. Recommendations from all three products can feed into the same Silktide task board.
What is included in Governance?
Governance includes Content, Accessibility, User Experience, and Compliance. These four core areas are packaged together rather than sold as separate optional modules.
Capabilities include content-quality checks, broken-link detection, website and PDF accessibility testing, SEO and AEO content checks, organizational policies, and performance and uptime monitoring. AI reports help teams investigate patterns, prioritize work, and understand findings. Retesting verifies whether implemented fixes have resolved the issues.
Your proposal confirms the website coverage and service arrangements included.
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Can our organization use Governance without AI?
Yes. Governance retains its testing, scoring, and reporting capabilities when AI providers are disabled.
Administrators control whether AI providers and agent capabilities are enabled. This allows your organization to use Governance’s core website-monitoring capabilities while deciding whether AI features meet your internal requirements. AI-generated analysis and recommendations require the relevant AI capabilities to be enabled.
Can administrators control how teams use Silktide AI?
Yes. Silktide administrators control enabled AI providers, agent access, and whether supported editing actions are permitted.
Users also need permission for the underlying action. Access to the AI agent does not automatically grant broader access to account information or administrative capabilities. These controls help organizations decide who can use AI to investigate findings, propose work, or perform supported actions within Silktide.
Does Analytics require Governance?
Analytics collects website activity through the Silktide Script; its data collection does not depend on a Governance crawl.
Some Analytics enhancements do require Governance on the account. These include page screenshots and automatically generated page names supplied by the crawl. Their availability depends on which pages Governance can access and has crawled.
Combining the products makes reports easier to interpret by connecting website activity with recognizable pages and visual context.
Does Silktide support cookie-free measurement?
Yes. Silktide offers cookie-free visitor measurement, alongside page-view-only and full analytics collection options. Organizations can configure collection separately before and after consent.
The chosen collection settings determine which reports are available. Page-view-only collection counts page views and events without identifying visitors, so it does not provide visitor counts, sessions, or visitor journeys. Your team should choose the settings appropriate to its reporting needs and consent requirements.
Will Silktide automatically change our website?
Creating or accepting a recommended task in Silktide does not change your website. Your team reviews the recommendation and implements the work through its normal website-management process.
Supported AI actions within Silktide are separate. For example, an authorized user may allow the agent to start a test or create a task. Those actions remain subject to administrator settings and the user’s account permissions.
Does Silktide support single sign-on and role-based access?
Yes. Silktide supports SAML single sign-on and role-based user permissions. These capabilities help organizations manage authentication and control access to websites and features.
Single sign-on setup requires coordination with your IT team. Availability depends on your service arrangement, so include your authentication and access-management requirements when requesting a proposal.
What security and accessibility documentation does Silktide provide?
Silktide publishes information about its SOC 2 Type II assurance and provides an Accessibility Conformance Report using the Voluntary Product Accessibility Template, commonly called a VPAT.
These documents support security, accessibility, and procurement reviews. Ask for the latest documentation and confirm its product scope and reporting period against the products your organization is evaluating.
What onboarding, training, and support does Silktide offer?
Silktide offers onboarding, training, and Customer Success support, with arrangements determined by your service package.
Discuss the teams you need to onboard, the websites involved, and any implementation requirements when requesting pricing. Your proposal will confirm the support arrangements and identify any training, consultancy, or other services that are scoped separately.
What contract terms are available for Silktide?
Your Silktide proposal confirms the contract duration, payment terms, included coverage, usage allowances, and support arrangements.
Share any procurement requirements during the pricing discussion, including your purchasing timeline and the documentation needed for internal review. This helps your buying team assess the proposed scope and terms before committing.
The world’s first AI-powered web governance solution
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